Managed Services

Managed Services

Need to get non-core functions off your organization’s plate? Free up your internal resources for mission critical initiatives? Save time, money and headaches while maturing your business operations with ongoing managed software services. Hand over the responsibility for production support, QA, help desk and many other managed services to teams that excel in both operation and execution — no hiring or training required.

    Get Your Free QA Evaluation




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    Use It If You:

    • Need to free up internal resources
    • Need technical expertise in a specific area
    • Want to remain central to decision making

    Benefits:

    • Guaranteed results and deliverable quality
    • Reduced time commitment for you and your team
    • Reduced ramp-up efforts and costs
    • Improved communication and coordination
    • Reduced risk due to proven experience

    Production Support

    Rely on a team with vast IT experience and specialized development, engineering and QA skills to monitor your application. Our specialists will recognize and remedy any issues around the liability or performance of your application, from code problems to network or server errors. 

    Quality Assurance

    Nearly a fourth of Softensity’s workforce is made up of experienced QA engineers, and many long-term clients tap our team exclusively for quality assurance work. Our engineers tackle manual and automated testing in all platforms and environments, including load and performance testing, security testing, functional testing and IoT testing.

    Help Desk

    Reclaim time for your expensive technicians by tapping knowledgeable, lower-cost resources to field non-urgent issues. Our team can reliably resolve problems, create support tickets or escalate the case. Softensity’s experienced tech support team is adept at handling calls about both hardware and software issues for businesses in nearly every industry.

    Services

    • DevOps
    • Production support
    • Quality assurance
    • Software upgrades
    • L1 support for software
    • L1 support for hardware
    image image

    Use It If You:

    • Need to free up internal resources
    • Need technical expertise in a specific area
    • Want to remain central to decision making

    Benefits:

    • Guaranteed results and deliverable quality
    • Reduced time commitment for you and your team
    • Reduced ramp-up efforts and costs
    • Improved communication and coordination
    • Reduced risk due to proven experience

    Production Support

    Rely on a team with vast IT experience and specialized development, engineering and QA skills to monitor your application. Our specialists will recognize and remedy any issues around the liability or performance of your application, from code problems to network or server errors. 

    Quality Assurance

    Nearly a fourth of Softensity’s workforce is made up of experienced QA engineers, and many long-term clients tap our team exclusively for quality assurance work. Our engineers tackle manual and automated testing in all platforms and environments, including load and performance testing, security testing, functional testing and IoT testing.

    Help Desk

    Reclaim time for your expensive technicians by tapping knowledgeable, lower-cost resources to field non-urgent issues. Our team can reliably resolve problems, create support tickets or escalate the case. Softensity’s experienced tech support team is adept at handling calls about both hardware and software issues for businesses in nearly every industry.

    Services

    • DevOps
    • Production support
    • Quality assurance
    • Software upgrades
    • L1 support for software
    • L1 support for hardware

    Let’s Talk