Softensity provides client applications with the most current
usability testing techniques to improve the user experience,
performance and accuracy. Our offshore usability testing team
applies methodical observation coupled with data recording systems
under controlled conditions to identify how effectively the user
interacts with the application. In addition, our offshore QA
engineers assess how much time and the number of steps that are
required for users to complete basic tasks while using the
application.
We also use a number of test techniques such as paper
prototypes, scripted instructions and test questionnaires to gather
further feedback on the product. The interview feedback or
questionnaires focus on the following areas:
- How much they remember after using a web site or an
application
- How they feel about the tasks completed
- Whether the user considers the application worth recommending
or coming back to
In addition, our offshore QA testers utilize testing tools such
asDRUM, WebCATandWebSAT to insure that we deliver
a high user friendly product. Our usability tests incorporate
Halfway testing (Hall Intercept Testing) and remote
testing to further complete the usability testing process.
The observations of the applications allow us to identify and
resolve any usability issues as early as possible during the
development cycle.
The approach detailed above couples observations, user feedback
and software tools to help the client release highly usable
applications that mirror the requirements of the client.
How it works:
Our offshore staff are assigned to you on a dedicated basis to
insure a highly collaborative work environment and absolute
transparency and access to the team - you will get to know all the
offshore QA engineers by first name and communicate through voice,
email, chat or video.
Next Steps:
Call us directly at 888-777-0715 x 118, email us at sales@softensity.com, Request a Quote or
Chat Online.
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